faq

Tallow balm is a deeply nourishing moisturiser made from rendered beef fat (tallow) from grass-fed, grass-finished cattle. It’s rich in vitamins A, D, E, and K - nutrients your skin naturally craves.

Tallow closely mimics the oils found in healthy human skin, making it incredibly compatible and deeply soothing.

People love it because it:

• Supports the skin barrier
• Softens dry, flaky areas
• Locks in long-lasting hydration
• Helps skin feel calm, supple, and balanced

It’s skincare that works with your skin, not against it.

Yes. Our balms are formulated with minimal, gentle ingredients chosen specifically for sensitive skin. Tallow has a long tradition of use in healing balms because it’s naturally soothing and non-irritating.

Our tallow melts into the skin and absorbs more quickly than most plant oils. It leaves a soft, satin finish - not a greasy one. Start with a small amount and adjust as needed.

No, Our balms have a clean, subtle scent.

• Bare has no added fragrance.
• Golden Hour has a soft vanilla-manuka aroma.

Neither smells like beef.

The warm, golden hue is completely natural and comes from the nutrient-rich tallow used in our formula. We don’t bleach or strip the colour - this keeps the balm as pure and effective as possible.

Warm a pea-sized amount between your fingers and apply to clean skin. Use as a daily moisturiser, night balm, spot-treatment for dry areas, or under makeup for a hydrated base.

Many customers choose tallow balm for babies and during pregnancy because of the minimal, gentle ingredients. However, we always recommend checking with your healthcare provider if you have concerns.

Yes, both Bare and Golden Hour are formulated for the face and can also be used on the body wherever your skin needs nourishment.

Yes, tallow is naturally non-comedogenic and supports a healthy skin barrier, which is essential for acne-prone skin. Many customers find it helps calm redness and reduce dryness caused by acne treatments.

No, tallow has a similar fatty-acid profile to your own skin oils, making it highly compatible and unlikely to clog pores.

Many people with eczema and barrier damage find tallow balm incredibly soothing. Its fatty acids support barrier repair and help lock in moisture so skin stays calmer and more comfortable.

Many people, including one of our co-founders going through TSW discover tallow because of its simplicity, purity, and barrier-supporting properties.

While every TSW journey is different, tallow can help by:

• Soothing dry, inflamed, or flaking areas
• Reducing stinging compared to conventional moisturisers
• Providing long-lasting, gentle hydration
• Avoiding unnecessary fragrances, preservatives, and fillers

If you’re in an active flare, we recommend patch testing first and using very small amounts.

Yes, our tallow is deeply nourishing and helps soften rough patches, dry corners, and flaking caused by dehydration or environmental stress.

We use a very small amount of high-oleic sunflower seed oil to create a smoother, softer texture. High-oleic sunflower oil is rich in vitamin E, non-comedogenic, and well-tolerated - very different from processed seed oils used in food.

Yes. We use simple, whole-ingredient formulas without synthetics, fillers, preservatives, or artificial fragrances.

Our tallow is sourced from grass-fed, grass-finished cattle raised in Tasmania. We use high-quality tallow to ensure purity, nutrient density, and consistency.

Yes. Our balms come in recyclable PP (polypropylene) jars, which are lightweight, durable, and widely accepted in household recycling streams. We chose PP to reduce breakage, minimise shipping weight, and keep the packaging fully recyclable.

We ship Australia-wide and international.

Orders are processed quickly and ship from Australia. Delivery times depend on your location, but most orders arrive within a few business days.

Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way.

Shipping delays can sometimes happen due to carrier issues. If your order hasn’t moved for several days, contact us and our team will help right away.

If your balm isn’t the right fit for your skin, contact us within 14 days - we’ll make it right.

We stand by our formulas and want you to love your balm. Reach out to our team and we’ll help resolve it.

Yes, if your balm is unopened, we can arrange an exchange.

Refunds are typically processed within a few business days after we receive your return.